Terms of Service

Last updated: August 2026

By accessing or shopping at ratnas.in, you agree to the following terms and conditions. Please read them carefully.

1. General

This website is operated by Ratnas Jewells. By using this site, you confirm that you are at least 18 years of age and agree to be bound by these Terms of Service.

2. Products

We reserve the right to modify or discontinue products at any time without notice. All product images are for illustrative purposes. Actual products may vary slightly in colour or finish due to photography and screen settings.

3. Pricing

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes. We reserve the right to change prices at any time. The price at the time of your order will be honoured.

4. Orders

Placing an order constitutes an offer to purchase. We reserve the right to cancel or refuse any order at our discretion. You will be notified and fully refunded if your order cannot be fulfilled.

5. Payment

We accept all major payment methods available at checkout. Payment must be received in full before your order is processed and dispatched.

6. Shipping & Delivery

Please refer to our Shipping page for full details on processing times, delivery timelines and charges.

7. Returns & Refunds

Please refer to our Returns and Refunds page for our full returns policy.

8. Warranty

Please refer to our Warranty page for details on our 6-month plating warranty.

9. Intellectual Property

All content on this website—including images, text, logos and designs—is the property of Ratnas Jewells and may not be reproduced without written permission.

10. Limitation of Liability

Ratnas Jewells shall not be liable for any indirect, incidental or consequential damages arising from the use of our products or website.

11. Changes to Terms

We reserve the right to update these Terms of Service at any time. Continued use of the website after changes constitutes acceptance of the updated terms.

12. Contact

For any questions regarding these terms, please contact us.